PRODUCT WARRANTY INFORMATION

90-DAY LIMITED WARRANTY OF THE STEEL BATTALION GAME SOFTWARE CAPCOM ENTERTAINMENT, INC. (“CAPCOM”) warrants to the original consumer that the Xbox Steel Battalion DVD-ROM from CAPCOM shall be free from defects in material and workmanship for a period of 90 days from the date of purchase. If a defect covered by this warranty occurs during this 90-day warranty period, CAPCOM will replace the DVD-ROM free of charge. To receive this warranty service:
  • 1.) Notify the CAPCOM Consumer Service Department of the problem requiring warranty service by calling (408) 774-0400. Our Customer Service Department is in operation from 8:30am to to 5:00pm Pacific Time, Monday through Friday.


  • 2.) If the CAPCOM service technician is unable to solve the problem by phone, he/she will instruct you to return the entire DVD-ROM to CAPCOM freight prepaid at your own risk of damage or delivery. We recommend sending your DVD-ROM certified mail. Please include your sales slip or similar proof-of-purchase within the 90-day warranty period to:
    • CAPCOM
      Consumer Service Department
      475 Oakmead Parkway
      Sunnyvale, CA 94085

This warranty shall not apply if the DVD-ROM has been damaged by negligence, accident, unreasonable use, modification, tampering, or by other causes unrelated to the defective materials or workmanship. REPAIRS AFTER EXPIRATION OF WARRANTY If the DVD-ROM develops a problem after the 90-day warranty period, you may contact the CAPCOM Consumer Service Department at the phone number noted previously. If the CAPCOM service technician is unable to solve the problem by phone, he/she may instruct you to return the defective DVD-ROM to CAPCOM freight prepaid at your own risk of damage or delivery, enclosing a check or money order for $20.0 (US funds only) payable to CAPCOM. We recommend sending your DVD-ROM certified mail. CAPCOM will replace the DVD-ROM, subject to the conditions above. If replacement DVD-ROMs are not available, the defective product will be returned to you and the $20.00 payment refunded. WARRANTY LIMITATIONS ANY APPLICABLE IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE OF PURCHASE AND ARE SUBJECT TO THE CONDITIONS SET FORTH HEREIN. IN NO EVENT SHALL CAPCOM BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTIES. The provisions of the warranty are valid in the United States and Canada only. Some states and provinces to not allow limitations of how long an implies warranty lasts or exclusions of consequential or incidental damages, so the above limitations and exclusions may not apply to you. This warranty gives you a specific legal rights, and you may have other rights, which vary, from state to state or province to province. STEEL BATTALION CONTROLLER WARRANTY AND CUSTOMER SERVICE For information about warranty or customer service on the Steel Battalion Controller, please contact:

Sammy USA Corporation
901 Cambridge Drive
Elk Grove Village, IL 60007-2434
Voice - 1-847-364-9787
Fax - 1-847-364-9831
Webmaster@sammyusa.com
www.sammyusa.com